Question 1

How do I book a doctor appointment online?

Accepted Answer

Click “Book appointment”, choose a service or doctor, pick a date and time, enter patient details and confirm. The whole process takes about two minutes.

Question 2

Can I cancel or reschedule my appointment?

Accepted Answer

Yes. Log in to your patient portal to reschedule or cancel for free up to 4 hours before your slot. Any online payment is refunded to the original method.

Question 3

What are the clinic timings?

Accepted Answer

We are open Monday to Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 2:00 PM. Individual doctor timings are shown on each doctor's page.

Question 4

Do you offer video consultations?

Accepted Answer

Yes. Choose “Video” as the consultation type while booking and you will receive a secure link before your appointment.

Question 5

Which payment methods are accepted?

Accepted Answer

You can pay by UPI, debit or credit card, net banking, or simply pay at the clinic after your consultation.

Question 6

Do I need to create an account to book?

Accepted Answer

No. You can continue as a guest. An account with your mobile number lets you see past visits, prescriptions and receipts in one place.

Question 7

Where is the clinic located?

Accepted Answer

We are on Premtala Road in Silchar, Assam, close to Club Road, with parking available nearby.

Question 8

Will I get a reminder before my appointment?

Accepted Answer

Yes, we send a confirmation and a reminder by WhatsApp and SMS so you never miss your slot.

Frequently asked questions

Ready to see a doctor in Silchar?

Frequently asked questions

Ready to see a doctor in Silchar?